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ENGLISH
Language
784
Pages
9780070700994
ISBN
180 mm
Width
260 mm
Height
968 gram
Weight
5TH
Edition
PAPERBACK
Binding
2010
Publish Date
30 mm
Spine Width
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Services Marketing: Integrating Customer Focus Across The Firm by Valarie A. Zeithaml, Ajay Pandit, Dwayne D. Gremler and Mary Jo Bitner, like the earlier editions, informs readers about the various aspects of service marketing by focussing on a number of issues, practices and strategies.
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The girl in room no 105
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